Privacy Policy

ADV. has created this policy to demonstrate our commitment to our Website users' privacy, and discloses the information gathering and dissemination practices for all ADV. Websites. When we collect personal information from you on our website, we follow the privacy principles of, and comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union and Switzerland. The long and the short of it is that we are firm believers in keeping your information your own. We will not sell or trade your personal information to any other company.

  • Notice. When we collect your personal information, we’ll give you timely and appropriate notice describing what personal information we’re collecting, how we’ll use it, and the types of third parties with whom we may share it.
  • Choice. We’ll give you choices about the ways we use and share your personal information, and we’ll respect the choices you make.
  • Relevance. We’ll collect only as much personal information as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent.
  • Retention. We’ll keep your personal information only as long as we need it for the purposes for which we collected it, or as permitted by law.
  • Accuracy. We’ll take appropriate steps to make sure the personal information in our records is accurate.
  • Access. We’ll provide ways for you to access your personal information, as required by law, so you can correct inaccuracies.
  • Security. We’ll take appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
  • Sharing. Except as described in this policy, we won’t share your personal information with third parties without your consent.
  • International Transfer. If we transfer your personal information to another country, we’ll take appropriate measures to protect your privacy and the personal information we transfer.
  • Enforcement. We’ll regularly review how we’re meeting these privacy promises, and we’ll provide an independent way to resolve complaints about our privacy practices.

To access your information, ask questions about our privacy practices, or issue a complaint, contact us at:

ADVSOUND, INC.
Attn: Global Legal Services
53-15 198th St 1FL
Fresh Meadows, NY 11365
Email: support@adv-sound.com

ADV. Entities
As used in this Privacy Policy, "ADV. Entities" refers to ADV. and all of its direct and indirect subsidiaries (each a “ADV. Entity”). Personal information collected by any ADV. Entity may be shared amongst the other ADV. Entities.

IP Address
We use your IP address to help diagnose problems with our server, to administer our Web site and to gather broad demographic information.

Cookies
Our site uses cookies to keep track of your region and language preference. It also allows us to track products you add to “My Favorites.” If you prefer to leave your cookies turned off, you will not be remembered by our site and you will need to begin a new session every time you visit the site. We reserve the right to use cookies for other purposes as well.

User Contact Information
We use registration forms, order forms, and online surveys that require users to provide us their contact information such as name, address, email, etc. We may use this information to provide additional information about ADV. that we feel will interest our users. We do not share or sell this data outside of the ADV. Entities.

Users are also offered the option to opt-out of receiving these messages if they so desire at the points where we request contact information. We also provide visitors with the option of removing their information from our database should they no longer wish to receive future communications from ADV. To do this, simply send an email to support@adv-sound.com.

Public Forums
This site does not engage in public forums such as chat rooms, message boards or newsgroups at this time. We do operate a FAQ/Knowledge Base function that accepts questions from users. These inquiries and answers from ADV. become part of the ADV. Website Knowledge Base and will be publicly accessible. No user personal data is published as part of this process.

ADV. may, from time to time, solicit and accept user input of anecdotal stories or personal experiences with ADV. products for the express purpose of public posting on this Website. We reserve the right to edit such user input as we see fit. Users participating are advised to remember that any information that you submit becomes public information. We advise that you exercise caution when deciding to publicly disclose your personal information.

ADV. Scanner App

  • Data Collection, Storage, and Sharing: 
    • ADV. Scanner App collects the following information, with your consent: 
      • Your ear scans 
      • Your ear photos 
      • Your name, email address and order number (if applicable) 
    • ADV. does not share your data with any third party services. ADV. may use your email to send you promotional materials from our website.  You can unsubscribe any time at our website. 
    • ADV. retains non-customer data sent via the app for 30 days, after which they are deleted. Our data is stored in the US with a Cloud Provider (AWS). If you'd like to request deletion of your data, please email us directly at impression@adv-sound.com.
    • ADV. does not share customer information with third party users, or applications, except for in the case of sending promotional materials such as emails and product recommendations. You may unsubscribe any time at our website.
  • Permission:
    • ADV. Scanner App is designed to retain scan and customer information for the purpose of creating custom-fit earphones. Data is not saved on our system until you click the 'submit' button. You may exit the application at any time if you would prefer not to upload your scans / images / information.
  • Data Minimization: 
    • ADV. Scanner App will only ask you for the information requested under the section titled 'Data Collection, Storage, and Sharing'. This data is collected for the purpose of connecting the information to an order that was created, or will be created, or for sending promotional messages such as discounts, or the release of new products. 
    • ADV. will never ask you for payment information, addresses, etc. via our app.
  • Access: 
    • ADV. does not request access to any information that is not explicitly outlined via our app; access to your camera and FaceID sensor is required to create a scan of your ears, along with referential photos of your ears.
    • ADV. does not require the use or creation of an account to upload the information as outlined above.

Security
ADV. has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Correct/Update
To change or modify information previously provided, please email support@adv-sound.com.

Links
This site contains links to other sites. ADV. is not responsible for the privacy practices or content available on these other sites.

Remarketing
ADV. also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Future Changes
ADV. reserves the right to amend or change all or part of this Privacy Policy at any time and without notice.

Your rights under the California Consumer Privacy Act