Eartune Plugs FAQ

Yes. It pops in and right out with ease.

The Eartune plugs are made with medical-grade silicone.

No. Custom molded Eartune plugs make contact with multiple parts of your ear canal to ensure exceptional retention.

The Eartune plugs are proudly made in the USA. They have a short lead-time of 2-3 weeks after your ear impressions are received.

The Eartune plugs are made with medical grade silicone, which has a usable life of 5 years. However, many of our customers are on their 7th and 8th year of usage.

Gently rinse the Eartune plugs with warm water and mild neutral soap. Then rinse with clean water and let dry completely before use.

Each pair of the Eartune plugs come with a carrying case. When not in use, we recommend storing them away in the provided carrying case.

Yes.

Yes, you can order from us by writing an email to us HERE.

They are made proudly in the USA, with shorter lead-time of 2-3 weeks. Since we would already have your impressions on file from the first purchase, you do not need to send us another set of ear impressions.

Yes, you can find more information HERE.

Please contact us HERE and we will get back to you.

Currently, we only provide the colors listed on the website.

Currently, we do not provide this service.

Please find more information this HERE.

Please see the information HERE.

Yes, we take orders worldwide. Contact us HERE if you have any questions.

No, Eartune plugs are made with medical grade silicone which will expand and contract minimally with different climate.

Not necessarily. If you have a medical need pertaining to your ears, then see the appropriate doctor or specialist. Otherwise, you can make an appointment and the licensed individual will assess your ear canal during the impression appointment.

Currently, we do not have a list of international audiologists or hearing aid dispensers but we are working on it - so please stay tuned. In the meantime, we can check with our local distributors to see if they could help you. Please email us HERE.

Itchy ears can mean multiple things. The first thing you want to do is to clean your Eartune plugs with soap and water to ensure their cleanliness. Don’t use rubbing alcohol or harsh detergents as they can break down the silicone over time.

A little bit of soreness is normal in the first week of wearing the Eartune plugs. Your ear canal should get accustomed to them within a week. However, if the soreness persists please email us HERE.

The Eartune Live plugs are highly recommended for this use since they will improve noise isolation while retaining the sound quality throughout the entire frequency spectrum.

Place the order under your name and leave us a note; and send us his/her ear impressions.

Oto-Ease is a water-soluble lubricant that is safe to use in the ear canal. It’s meant to help the custom tips slide into your ear canal easily. Not everyone needs it so try to insert the Eartune plugs without it first and only use as needed.

Place a small amount of Oto-Ease around the tip (do not cover the sound bore) to help lubricate it for insertion.

Please ask us HERE.

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